Personal Property Registry Transition

Last updated on June 12, 2023

On January 25, 2022, the Personal Property Registry application was updated as part of the modernization initiative.

Issues and updates for the Personal Property Registry application

The following is a list of known issues and updates for the PPR application that are currently being worked on or have been resolved. Please check regularly for updates.

 

 

PPR Debtor and Secured Party “Name Changed” label displaying for newly added debtor/secured party (Resolved)

Status

Resolved on June 1, 2023 at 11:12 AM Pacific Time


Issue

Amendments and Search outputs may display a “name changed” label for secured parties or debtors who have been added. This has been noted in cases where a secured party or debtor is deleted from a registration and in the same amendment a new secured party or debtor is added using the exact same address.


Resolution

The system logic for applying labels will be updated to ensure “Added” displays in cases where a new secured party or debtor is added.

 

 

PPR Transition Registrations missing previous registration information (Resolved)

Status

Resolved on March 29, 2023 at 10:12 AM Pacific Time


Issue

Search outputs obtained for PPR Transition type registrations between January 25, 2022 and March 29, 2023 did not include additional text containing previous registration information.


Resolution

Previous registration information has been added to search outputs for PPR Transition Type registrations. Any searches completed after March 29, 2023 will include this information in the tombstone.

 

 

Vehicle collateral Make displayed as 'BWM" instead of "BMW" (Resolved)

Status

Resolved on August 2, 2022 at 10:36 AM Pacific Time


Issue

In registrations completed before January 25, 2022 vehicle collateral that had been entered with the value "BMW" in the Make field is transcribed to read "BWM". The incorrect ("BWM") Make field value is displayed in verification statements and search result reports issued on or after January 25, 2022 until the date that this issue is resolved.


Resolution

Vehicle collateral Make field values entered before January 25, 2022 which now read "BWM" will be corrected to read "BMW".

 

 

PPR Search Result Report ordering (Resolved)

Status

Resolved on March 17, 2022 at 10:40 AM Pacific Time


Issue

When a PPR Search is completed, regardless of whether the search result is an exact or partial match, the PDF output order logic is unclear.


Impacts

Current order logic poses challenges to those reviewing the PDF outputs. It is challenging to determine lien priority.


Resolution

The PPR Search PDF output will be updated to include base registration date, and sort on base registration date from oldest to newest

 

 

PPR Search Result Report is not available for registrations containing a very large number of vehicle collateral (Resolved)

Status

Resolved on March 17, 2022 at 10:40 AM Pacific Time


Issue

When any type of search is completed, if one of the registrations selected for inclusion in the search result report includes approximately 1500 or more lines of vehicle collateral the search report (PDF icon) will generate an error when clicked.


Impacts

The search result report generates an error when selected through the PPR application’s My Searches list.


Resolution

The search result report will be able to include registration details regardless of the size of the registration.

 

 

Discharged Repairers Lien registrations are appearing on dashboard as Active with ‘Total Discharge’ being the only available action, allowing them to be discharged again (Resolved)

Status

RESOLVED


Issue

Discharged Repairers Lien registrations are appearing on dashboard as Active with ‘Total Discharge’ being the only available action, allowing them to be discharged again.


Impacts

 Dashboard displays inaccurate status of the registration and available activity. Clients are able to discharge the registration again. 


Resolution

When a Repairers Lien has been discharged the table will reflect the status ‘Discharged’ and the only available action is ‘Remove from Table’

 

 

Amendments are failing where legacy (old system) data is missing address information (Resolved)

Status

Resolved


Issue

Amendments are failing where legacy (old system) data is missing address information


Impacts

If the registration being amended contains data that is missing address fields (like country), then the client will receive a generic error and be unable to proceed.


Resolution

Fixes have been completed to registrations from the legacy PPR application with addresses missing information. This was preventing amendments from being completed on those registrations.

 

 

Renewals performed between January 1, 2022 and January 24, 2022 are not reflected in the status of registrations (Resolved)

Status

Resolved


Issue

Renewals performed between January 1, 2022 and January 24, 2022 do not accurately reflect the revised expiry date:

  1. When displaying an affected registration’s details in a search result report or verification statement, the summary information is inaccurate (the “Expired” badge is shown and the “Current Expiry Date and Time” displays the pre-renewal value), but the History section is accurate (the renewal is shown and the “New Expiration Date and Time” is accurate).
  2. After 30 days from the pre-renewal expiry date, the affected registrations are not included in search results.

Impacts

 PPR reports and the PPR dashboard display inaccurate status for affected registrations. Clients are not able to search for affected registrations once 30 days have passed beyond the original (pre-renewal) Expiry Date. 


Resolution

The Personal Property Registry System has been closed February 10, 2022 12:45pm PST – 2:45pm PST. Affected users will be notified for action.

 

 

Unable to complete Amendment transaction (Resolved)

Status

Resolved


Issue

Unable to complete Amendment transaction


Impacts

Clients are unable to complete amendments.  Some receive “You have unfinished changes” error and others receive no error.


Resolution

Modifications made to amendment logic to resolve errors.

 

 

Application will error when the search was registered on a leap year (Resolved)

Status

Resolved


Issue

When any type of search is completed where the search criteria was registered on a leap year, the application will error out


Impacts

There are 42 such registrations on a leap year, when search will error.


Resolution

Search date logic has been updated to consider leap years.

 

 

Search match lists and registration details may be inaccurate (Resolved)

Status

Resolved


Issue

See also the issue described as “Deleted debtors are not shown as deleted”

In addition to the issue described as “Deleted debtors are not shown as deleted” PPR debtor name searches performed  25-26 Jan 2022 may contain inaccurate search match list information. The search match list (exact and inexact matches) may list debtor names and their registration numbers which were removed (deleted) from the registration by a prior amendment. This affects both:

  • The online search result page which lists all matches within an option to select registrations for inclusion in the search result report.
  • The PPR search result report’s Table of Contents section, which lists the matching debtor names and their registrations which were selected for inclusion in the report.

Impacts

Affected debtor name search results should not be relied upon for determination of valid registrations.


Resolution

Correction: The following corrections have been applied:

  •  Debtor name search results will not include matches to registered debtor names which have been removed (deleted) for longer than 30 days.
  •  Accurate match list information (not including deleted debtors) will be displayed online and in the Table of Contents section of search result reports.

NOTE: The above corrections WILL NOT apply retroactively to past search result reports from 25-26 Jan 2022, but only to new searches.

Identification and communication of affected debtor name searches is in progress.

 

 

Deleted debtors are not shown as deleted (Resolved)

Status

Resolved


Issue

On Jan 25 & 26th, deleted debtors were not shown as deleted in PPR reports. Specifically:

  • The deleted debtor was displayed within the Current Registration Information section of the report (as though active).
  • The deleted debtor was NOT displayed within the History section of the report under the section which removed the debtor.

This issue affected verification statements and search result reports from launch of the new PPR until correction.


Impacts

All search results and verification statements Jan 25 & 26th


Resolution

Two corrections have been applied:

  •  The deleted debtor is not displayed within the Current Registration Information.
  •  The deleted debtor is displayed within the History section of the report under the amendment which removed (deleted) the debtor.

 

 

Search result report does not display middle name in search criteria (Resolved)

Status

RESOLVED 2022-01-25 4:45 PM PST


Issue

When an individual debtor name search is completed using a middle name (second given name), the middle name is not displayed in the section at the top of the first page which displays the search criteria.


Impacts

You may see a debtor name marked as an exact match which differs from the search criteria that is displayed, or a debtor name marked as an inexact match which appears to be the same as the search criteria.

However, the search result report is accurate based upon the full search criteria used, including the middle name (subject to other known issues). The middle name is used within the search result including to determine whether a registered debtor name is an exact or inexact match to the search criteria.


Resolution

The search criteria middle name will be displayed.

 

 

Search report displays "TEST DATA" in the footer (Resolved)

Status

RESOLVED 2022-01-25 4:45 PM PST


Issue

PPR search report displays the words “TEST DATA” in the page footer on the second page and all subsequent pages of the report.


Resolution

The words “TEST DATA” will be removed from the footer of the PPR report issued from the PPR application.

 

 

PPR reports display general collateral text twice (Resolved)

Status

RESOLVED 2022-01-26 1:15 PM PST


Issue

When displaying registration details in a verification statement or search result reports, the general collateral description text is displayed twice. Specifically:

  • General collateral text is displayed in reverse chronological order (more recent registration first)
  • The general collateral text is then repeated beginning with the most recent registration’s data

Resolution

The general collateral data will be displayed once in reverse chronological order.

 

 

PPR reports display general collateral text without line breaks and tabs (Resolved)

Status

RESOLVED. Last updated: 2022-01-25 1:15 PM PST


Issue

When displaying registration details in a verification statement or search result reports, the general collateral description text is displayed without formatting such as tab characters and new lines. The result is all general collateral text being displayed as a single paragraph.


Resolution

General collateral text will be displayed with tab and line formatting if included when the registration was created.

 

 

PPR reports display general collateral text out of order for registrations done before PPR modernization (Resolved)

Status

RESOLVED 2022-01-25 1:15 PM PST


Issue

This issue affects the display of general collateral text that was entered prior to PPR modernization (before 25 Jan 2022) AND WHERE the general collateral text spanned more than one “block” of text. The blocks of text are displayed in reverse order from how they were originally entered into the base registration or the registration change or amendment.


Resolution

The general collateral data for each pre-modernization registration will be displayed in the same order that it was originally entered into the registration.

 

 

Downloading a PDF with no results selected will not generate a PDF (Resolved)

Status

RESOLVED 2022-01-25 4:45 PM PST


Issue

Complete a search of any type that produces no exact matches but includes similar matches. If no similar matches are selected for the report the error is returned.


Resolution

PDF will be generated and can be downloaded.