Section 24 sets out timelines specifies when the head is required to provide a decision on access to the requested record after giving third party notice under section 23.
Section 24 of the Freedom of Information and Protection of Privacy Act
24 (1) Within 30 days after notice is given under section 23(1) or (2), the head of the public body must decide whether or not to give access to the record or to part of the record, but no decision may be made before the earlier of
(a) 21 days after the day notice is given, or
(b) the day a response is received from the third party.
(2) On reaching a decision under subsection (1), the head of the public body must give written notice of the decision to
(a) the applicant, and
(b) the third party.
(3) If the head of the public body decides to give access to the record or to part of the record, the notice must state that the applicant will be given access unless the third party asks for a review under section 53 or 63 within 20 days after the day notice is given under subsection (2).
Section 24 of the Act requires the head of the public body to make a decision on access to the requested record within 30 days of the date on which the third party notice was given. This section further requires the public body to give notice of this decision to both the third party and the applicant.
It also establishes a 20-day period during which the third party may request a review of the public body’s decision.
Consent to disclosure of third-party business information may be given by an officer, employee or member of the corporate body who is empowered to act on its behalf.  The individual giving consent must be exercising authority delegated by the head of the corporate body.
The third party's representations may address only issues related to the applicability of either section 18.1, section 21 or section 22 to the request.  Representations related to other exceptions must not be considered by the head in reaching a decision on access.
1. Public Body receives Third-Party response
At the time of sending out third party notice, public bodies should attempt to obtain confirmation from the third party that the notification has been received and understood.
The third party then has 20 days to submit its written representations to the public body. To ensure that the third party is given adequate opportunity to make its representations, the head's decision on access may not be made until the earlier of:
Public bodies are not required to accept a late submission from a third party [i.e., outside of the 20-day window contemplated in 23 (3) (c)] but may elect to do so, if the public body is still able to make its decision within the 30 days allowed by 24 (1).
During the period where third party views are being sought, responsive records that were not subject to third party notice will continue to be processed; those records remain on the timeline of the original request that were established under sections 7 and 10 of FOIPPA. See further details in section 23 about how multiple timelines may be required when third party notice provisions are used.
2. Consideration of the Third-Party response and public body decision
Generally, there are three types of third-party response:
No Response: If no response is received within 20 days after the notice of decision is given, the head of the public body decides based on the information available to the public body. Failure to respond does not imply the third party's consent to the disclosure of the information.
Consent to disclosure of information: If the third party responds by consenting in writing to disclosure of information, the public body should disclose the information unless another one of the Act's exceptions applies. 
Representations about why information should not be disclosed: If the third party makes representations on why the information should not be disclosed, the head shall consider these representations in reaching a decision on access. 
The head of the public body must then decide whether to give access to all or part of the record. The decision is to be made no later than 30 days after the notice has been given to the third party. This decision should consider all exceptions to disclosure within the Act, not just the three exceptions (18.1, 21, and 22) for which third-party notice may be issued.
The fact that a third party has objected to the release of information is not sufficient grounds for information to be withheld under FOIPPA. The purpose of third-party representations is to assist the head by providing additional information and context to aid in the head’s decision-making. The decision to withhold information must always be in accordance with an exception to disclosure within the Act.
3. Notice of Decision to Third Party and Applicant
When the head has made the decision on access to the record, written notice is sent to both the applicant and the third party.
1) Head decides to deny access. The notices must:
2) Head decides to give full or partial access: The notices must:
If the head decides to give full or partial access to the records, the Act does not grant any ability for the public body to bypass the 20-day period in which the third party is able to request a review. This is the case even when the third party has consented to disclosure, or when the public body and the third party agree about what severing is to be applied.
4. Severance
5. Release of Records
Once all determinations have been made, the records are then released in the manner described in section 8 and section 9 of the manual.
If the third party has requested a review of the public body’s decision, please see Interpretation Note below about the release of records while an OIPC review is pending.
The time limits under sections 23 and 24 are summarized in the following chart:
Step |
Step Description |
Time Limit |
---|---|---|
1. |
Notice to Third Party and Applicant |
As soon as possible, but at least within 30 days of receipt of request (unless time limit is extended) |
2. |
Response from Third Party |
Within 20 days after Notice to Third Party and Applicant (1) |
3. |
Decision by the head of the public body |
Within 30 days after |
4. |
Notice of Decision to applicant and third party |
As soon as the decision is made (3) |
5. |
Request for review of decision by third part |
Within 20 days after Notice of Decision (4) |
6. |
Access to the record |
20 days after Notice of Decision (4), if no request for review |
The timelines set out in sections 23 and 24 are fixed and there is no mechanism established within the Act to formally modify or extend them.
Note that the third party has only 20 days in which to request review of a decision under section 24, not the 30 days allowed under sections 53 or 63. It is reasonable that this period is shorter than the usual time allowed for requesting a review because the third party has already had time in which to prepare arguments on why the information should not be disclosed.
If the third party requests a review of the public body’s decision to grant full or partial access to the records, public bodies should release any portions of the records that are not in dispute. Apply relevant severing to any information in dispute, and to any information that attracts any other exception to disclosure, but the remainder of the record should be disclosed while the OIPC review is pending.
The leading case law on this topic was established in a 2009 BC Supreme Court judgment which found that “it is reasonable to conclude that where the records or parts of a record are subject to sections 23 and 24 (1), then once the process contemplated by those sections is complete, those portions as to which there is no dispute to be resolved by mediation or inquiry should then be produced.”
The Office of the Information and Privacy Commissioner maintains a Sectional Index of Commissioner’s orders organized by the Act’s section numbers.  
The information in this manual is not intended to be and should not take the place of legal advice. 
Last updated: May 2022