Ombudsperson

The ombudsperson receives inquiries and complaints about the practices and services provided by public agencies.

While not an advocate, the ombudsperson can conduct impartial and confidential investigations to determine if a public agency is being fair to the people it serves.

The ombudsperson is:

• An officer of the provincial legislature
• Independent of government and political parties
• Responsible for making sure that the administrative practices and services of public agencies are fair, reasonable, appropriate and equitable

The ombudsperson can:

• Provide information about what steps to take in dealing with a public agency
• Try to settle complaints through consultation
• Investigate complaints about administrative unfairness by a public agency
• Make recommendations to a public agency to resolve an unfairness
  report to the provincial legislature
• Issue public reports

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Salary

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