Respectful workplace resources

We're here to support you

The BC Public Service Agency provides you with a range of information, tools, and services to help you build and maintain a respectful workplace.  

On this page

• Conflict management office
• Counselling Support
• LearningHUB
• People Leader Advice Line
• Coaching services
• Guidelines, checklists and more
• Get assistance
• Related links

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Conflict Management Office

The Conflict Management Office (CMO) can help you resolve interpersonal and team related workplace conflict. It offers a range of services including conflict coaching, meditation, facilitation and a workplace improvement process.

For more information, contact the CMO’s intake coordinator by submitting an AskMyHR (IDIR restricted) service request.

Counselling Support

Counselling Support is a free service available to all public service employees. It's provided through the Employee and Family Assistance Services (EFAS) provider, TELUS Health (formerly LifeWorks). Counselling services can assist you in dealing with difficult work situations or conflicts.

To access this service, call TELUS Health 24 hours per day, 7 days a week at 1-800-655-5004. You can also download the app or access the website by visiting one.telushealth.com.

You are also encouraged to review other health and well-being programs and resources available to public service employees.

LearningHUB

The LearningHUB (IDIR restricted) offers a variety of courses that can help build and maintain respectful and inclusive workplaces. 

People Leader Advice Line

The People Leader Advice Line is available to supervisors and can provide guidance on addressing a difficult workplace situation or conversation.

The advice line allows supervisors to speak confidentiality with an experienced clinical professional.

Coaching services

Coaching services can support supervisors to increase their leadership and coaching competence.

Through receiving coaching and coaching others, supervisors can improve their ability to build trusted relationships, increase team performance and better navigate difficult workplace situations as they arise.

For more information, contact Coaching Services by submitting an AskMyHR (IDIR restricted) service request.

Guidelines, checklists and more

• Discrimination, Bullying and Harassment FAQs (PDF, 105KB)
  Frequently asked questions for employees and supervisors
• Building a Respectful Workplace: Checklist for Employees (PDF, 82KB)
  Highlights actions employees can take to prevent discrimination, bullying and harassment
• Building a Respectful Workplace: Checklist for Supervisors (PDF, 82KB)
  Highlights additional actions supervisors can take to prevent discrimination, bullying and harassment
• BC Public Service Harassment Definitions (PDF, 85KB)
  Provides a detailed review of different forms of harassment that can occur in the workplace
• Supporting Transgender and Gender Diverse Employees in the Workplace (PDF, 289KB)
  A guide for supervisors and employees that covers topics such as understanding gender identity, engaging in collaborative support, and developing a support and transition plan
• Words Matter: Guidelines on Using Inclusive Language in the Workplace (PDF, 443KB)  
  Sets out guiding principles and suggestions for using inclusive language in the workplace
• Words Matter: Speaking Up for Inclusion (PDF, 55KB)
  Provides tips for speaking up to address inappropriate words or behaviours in the workplace

Get assistance

Involved in a respectful workplace issue?

Review Address discrimination, bullying and harassment.