Employers' Advisers Office
Last updated on April 25, 2024Who We Are:
The Employers’ Advisers Office (EAO) is a branch of the Ministry of Labour. Independent of WorkSafeBC, the EAO is a resource for employers in British Columbia, providing complimentary advice, assistance, representation educational seminars to employers, potential employers and employer associations concerning workers’ compensation issues.
You can call the EAO’s toll free duty line at 1-800-925-2233 and speak with an adviser from Monday to Friday 8:30am-4:30pm.
Need help registering your business?
Starting up a business can be challenging. Let us help you register your business to ensure that you and your workers are covered should an injury occur at work.
An Employers’ Adviser can...
- Describe the purpose of registration
- Explain eligibility requirements and registration exemptions
- Advise as to what information you will need to register
- Show you how to register online
- Explain the classification system and how your premiums are determined
Need help with an injury claim?
One of your worker’s has a back injury arising from lifting a heavy box at work and seeks medical attention and time off to recover. What do you need to do?
An Employers’ Adviser can...
- Explain your obligation to report the incident to WorkSafeBC
- Show you how to find and complete the necessary Form 7
- Advise how to manage the claim
- Describe the benefits of a return-to-work plan and how to implement it
- Explain the impact the claim may have on your premiums
Need help with health and safety?
A Prevention Officer tells you that you need safety program, but you don’t know where to start.
An Employer’s Adviser can...
- Help you navigate the safety regulations governing your business activities
- Explain your safety obligations for your workers and your workplace
- Describe due diligence and how you can achieve it
Want to appeal a decision?
WorkSafeBC may make a decision that you don’t agree with. Perhaps you don’t think your worker hurt herself at work. Or maybe you discover your competitor is classified differently and its premiums are lower than yours. Or a Prevention Officer decided you committed a safety violation and has written an order recommending an administrative penalty (monetary fine).
An Employers’ Adviser can...
- Represent you at both the Review Division (first level of appeal) and at the Workers’ Compensation Appeal Tribunal (second level of appeal)
- Write submissions (arguments) on your behalf
- Attend oral hearings with you and examine and cross-examine witnesses
Need more information? Attend our free seminars!
The EAO offers seminars in claims management, occupational health and safety, and more!
Contact us toll free at 1-800-925-2233 (Email: eao@eao-bc.org). We have 8 offices around B.C!
Register for a Free Seminar near you!
Here's how to reach the Employers' Advisers Office.