Operators have a responsibility to:
- Ensure that the employees they hire have the training, experience and qualifications they need to provide services and protect and promote the health and safety of residents
- Ensure there is a staff plan in place and all appropriate checks are done before hiring
- Review each employee’s performance regularly to ensure they understand their duties and are demonstrating the necessary competence to do their job well; and
- Contracting agencies need to do so as well with their contracted staff
A staff plan:
- Identifies a sufficient number of employees, adequate for the setting, number of residents, capabilities of residents and the hospitality services and assisted living services provided
- Outlines for each position - the duties and responsibilities and experience, training, skills and other qualifications that the employee must have
- Before hiring, operators need to obtain
- A criminal record check by the Criminal Records Review Program of the Government of BC, as specified under the Criminal Record Review Act (not checks by local police)
- Character references
- A record of the person’s work history and experience
- Copies of any diplomas, certificates or other evidence of training and skills; and
- Evidence of the person’s immunizations and tuberculosis test status