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Victoria Justice Access Centre

Last updated on September 19, 2024

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Services

Family Justice Centres and Justice Access Centres operate across the province, with staff available to assist you with issues related to separation or divorce, including: 

  • Parenting arrangements
  • Guardianship
  • Child and spousal support
  • Contact with a child
  • Property division respecting a companion animal

All services are provided free of charge to parents and other family members. Learn more about Family Justice Centre services or see the Family Justice Centres brochure for more information.

Staff can help you assess what you need and provide information about:

  • Your legal and related issues (including referrals for legal advice)
  • Dispute resolution and mediation options (including court forms and processes)
  • Referrals to community resources and agencies

Justice Access Centres also provide:

  • Staffed self-help resource rooms and information services
  • Public computer terminals and a printer for legal documents

Please see the Justice Access Centres brochure for more information.

All Centres have Family Justice Counsellors (accredited mediators) who can provide a full range of services virtually through telephone and video conferencing, so services are available even if there is no Family Justice Centre or Justice Access Centre in your community. Virtual services are also available for families who are separated by distance.

Early Resolution Registry services

Justice Access Centres also provide services that are part of the Provincial Court process (under the Provincial Court Family Rules). The Victoria Provincial Family Court registry is an Early Resolution Registry with specific requirements for most parties to family law matters (including a needs assessment with a Family Justice Counsellor).

See the Early Resolution Process for more information and for the list of court locations with these requirements.

Contact information

Call the Victoria Justice Access Centre to access services virtually or in person.

Phone numbers
Phone 250-356-7012
Phone toll-free in B.C. 1-800-663-7867 (Ask to be connected to 250-356-7012)

Address

The Victoria Justice Access Centre is located at:

225-850 Burdett Avenue
Victoria BC  V8W 1B4

Hours

Hours are subject to change. If you do not have an appointment, it is recommended that you call the Victoria Justice Access Centre before you drop in. For information about the Self-Help Resource Room, see Justice Access Centres.

Virtual services may be available after 5:30 PM, by appointment only. Please call the Centre for details.

Hours for in-person and virtual services
Day Hours
Monday 8:00 AM – 5:30 PM
Tuesday 8:00 AM – 5:30 PM
Wednesday 8:00 AM – 5:30 PM
Thursday 8:00 AM – 5:30 PM
Friday 8:00 AM – 5:30 PM
Saturday Closed
Sunday Closed
Self-Help Resource Room hours
Day Hours
Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Service area

The Victoria Justice Access Centre offers a range of justice services for:

  • Victoria
  • South Vancouver Island
  • Gulf Islands