Returning home after widespread flooding can be overwhelming. Use caution and take it one step at a time.
Consider creating a cleanup and recovery plan. Just like having an emergency plan, it will help you organize what needs to be done to return your home to normal.
Tips for returning home:
Cleaning up after a flood can pose health risks. You may see or smell mould on clothing, drywall, furniture, cardboard boxes or books, but it may also be hidden under or behind items like carpet, cushions or walls.
Mould grows in wet and damp conditions. It’s less likely to grow if your home and furnishings are dry within 48 hours after a flood. This will help prevent mould, which can continue to damage your home long after.
Pregnant women, children, the elderly, pets and those with asthma, allergies or other health problems should not be in or near the area where the mould is being cleaned up.
Identify all mouldy items. Place and seal items in a plastic bag and dispose it. It’s important to wash your hands thoroughly after mould cleanup, as well as change your clothes.
If you rent your home, speak to your landlord about any moisture or mould problems. It may be the responsibility of the owner or landlord to address the problem. If you own a condo unit or workspace, be sure to consult with the Condominium Board before taking any action.
Consider seeking professional assistance to identify the right corrective actions to be taken inside your home.
Tip: Before you start your cleanup activities, call your insurance representative or company. Most insurers have a 24-hour claims service.
Before you begin cleaning, open all interior and exterior doors and windows, allowing air to flow freely through the space. Do not use fans if mould is present, as this can spread the mould to new areas.
Mould that comes back after cleaning is usually an indication that the source of moisture has not been removed. If this happens, always seek professional assistance.
Scrub all washable surfaces with a household bleach solution or unscented soap solution. These areas include window sills, concrete surfaces, hard surfaces and tiles. Dry the surfaces quickly.
Painting or caulking over mouldy surfaces like drywall does not kill mould or stop it from growing back. If the mould is underneath the paint, the drywall will need to be removed and replaced.
Mould cannot be properly cleaned from many porous materials. Instead, dispose of materials that cannot be dried within 48 hours.
Remove and discard flooring that has been soaked by flood water. Remove all wet drywall, going at least 30 cm above the flood water level.
Dispose of all wet items that do not dry quickly, including:
Before you start your cleanup activities, call your insurance representative or company. Most insurers have a 24-hour claims service. Be as detailed as possible when providing information.
List all damaged or destroyed items. If possible, assemble proofs of purchase, photos, receipts and warranties. Take photos of the damage. Keep all receipts related to clean up and living expenses if you’ve been displaced. Ask your insurance representative about what expenses you may be entitled to and for how long
If you do not know the name of your insurer or your insurance representative, contact Insurance Bureau of Canada’s Consumer Information Centre at 1-844-227-5422.
Learn how to stay safe and healthy in an emergency.