Report changes to your licence or service

You must notify the Child Care Operating Funding Program of any change to your facility licence or services outlined in Schedule A of your Child Care Operating Funding Agreement. Schedule A of your Child Care Operating Funding Agreement outlines the facility licence and service details.  

Note: You also must report any licence changes to your local health authority licensing officer.

When to report changes

You must report your changes within two business days of making the change.

To ensure accurate payments, report changes and wait for confirmation from the CCOF Program before submitting an enrolment report or a monthly ECE report.

How to report different types of changes

Report changes online

Report changes through My ChildCareBC Services to update:

• Facility name 
• Licence capacity
• Organization legal name 
• Organization mailing address 
• Parent fees
• Permanent facility closure
• Service category 
• Service detail changes including extended hours, days per week, weeks per year, number of family spaces offered, school age programs, and preschool sessions

Group providers can also add a new facility through My ChildCareBC Services.

Report online

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Report changes by email

Email the CCOF Program directly at CCOF@gov.bc.ca to update:

• Authorized contacts/signing authority
• BCeIDs
• Closures for which you charge parent fees
• Email address
• Facility address
• Facility business hours
• Legal entity or ownership
• Number of full months your facility is closed
• Phone numbers

For further information on reporting changes or next steps call 1-888-338-6622 (Option 2).

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Report changes to banking information

To set up direct deposit or to update your banking information, submit the Direct Deposit Application (PDF) by email to ccdda@gov.bc.ca.

You can also submit the form by mail to:

Child Care Operating Funding
PO Box 9965 Stn Prov Govt
Victoria BC  V8W 9R4