Office of the Seniors Advocate

Last updated on August 17, 2022

The Office of the Seniors Advocate (OSA) monitors and analyzes seniors’ services and issues in B.C. and makes recommendations to government and service providers to address systemic issues. OSA monitors services in five key areas: health care, housing, income supports, community supports, and transportation.

OSA collaborates with service providers, government, and health authorities to improve effectiveness, efficiency, and outcomes. A council of advisers, made up of B.C. seniors, provides the Seniors Advocate with advice and feedback from the perspective of seniors with diverse backgrounds, ages, geographical areas, and cultures.

OSA also offers an information and referral line that is available 24 hours a day, every day. Seniors’ services specialists work with callers to provide resources and help resolve issues. Staff at bc211 assist after hours.

Toll free: 1-877-952-3181
Victoria: 250-952-3181
Email: info@seniorsadvocatebc.ca
Website: www.seniorsadvocatebc.ca

Health Conditions

For more information about health conditions like Alzheimer’s, diabetes and heart disease, see:

Disease and Injury: Care and Prevention

Emergency

In a medical emergency, dial 9-1-1, if it’s available in your community, or call the emergency number listed in the front of your phone book.

Trusted Health Information

For trusted health information and advice from a registered nurse, pharmacist or dietitian:

Call toll-free: 8-1-1
Visit HealthLink BC online
For deaf and hearing impaired assistance (TTY), DIAL 7-1-1.

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.

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Office of the Seniors Advocate