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Group Plan Administrators

Last updated on June 3, 2024

Employers, unions and pension plans may administer Medical Services Plan (MSP) benefits on behalf of their members and members' dependents. This is referred to as a group plan.  Each group plan has an administrator who is responsible for managing this group on behalf of the members enrolled under the group. It is important that group plan administrators know how to manage the group plan including what forms need to be completed, and how to add and remove members.

Administering a Group Plan

You can find detailed information about setting up and administering a group plan in this section. For ease of reference, information is provided by topic.

Contact Us

If you have any questions about administering your group account or you need help locating a group form please contact us.

Payment of Outstanding MSP Premiums

MSP premiums were discontinued as of January 1, 2020. Learn about payment options for premium debts owing prior to January 1, 2020.

For more information about the BC Services Card, MSP enrolment and changes for Group Administrators, please see these questions and answers (PDF, 524KB).

For general information, please visit: BC Services Card

If you are a group plan administrator you can conduct online transactions for MSP group accounts using the MSP Direct electronic business service. This is a helpful service to assist in administering your group account.

Learn more about and/or register for MSP Direct:

If you are an MSP group administrator for an international student group please refer to the International Student Group Administrator Guide.

Learn more about the International Student Group Administrator Guide: