Staff at our Help Desk can answer your questions about PharmaCare or your coverage. Help is available in over 140 languages.
Lower Mainland: 604-683-7151
Rest of B.C. (toll-free): 1-800-663-7100
Monday to Friday: 8 am to 8 pm
Saturday: 8 am to 4 pm
(Limited hours on statutory holidays.)
Fair PharmaCare plan
Fair PharmaCare Administration
PO Box 9655 Stn Prov Govt
Victoria BC V8W 9P2
Other PharmaCare inquiries
PharmaCare
PO Box 9655 Stn Prov Govt
Victoria BC V8W 9P2
If you have a concern with the services provided or to appeal a coverage decision
Attention: Operations Director/Complaints
Health Insurance BC
PO Box 9035 Stn Prov Govt
Victoria BC V8W 9E3
Fax: 250-405-3595
For most PharmaCare plans, you must be actively enrolled in the Medical Services Plan of B.C. (MSP).