AOP - Privately Owned Facilities - Secure Upload Tool

• All individuals submitting AOP forms on behalf of privately-owned facilities approved to bill the Medical Services Plan for provision of restricted outpatient diagnostic services are required to provide user authentication through a mobile BC Services Card.
• A mobile BC Services Card is a digital ID on your mobile device. It is safe, quick and easy and is a secure way to prove who you are online.
• If you do not have a mobile BC Services Card, you will need to set one up before you can submit forms. Go to www.gov.bc.ca/mobilebcservicescard
• There is no personal information collected when authenticating with a mobile BC Services Card in order to submit AOP forms, only first and last name.
• There are no changes to the AOP form itself or the process for uploading documents once the submitter has been authenticated with their mobile BC Services Card.
• AOP forms for privately-owned facilities approved to bill the Medical Services Plan must be submitted through: Privately Owned Facilities – AOP Secure Upload Tool

AOP Submission by Mail

• If the individual submitting an AOP form on behalf of a privately owned facility cannot set up authentication through a mobile BC Services Card, they may submit AOP forms to Health Insurance BC by mail to:
  
  Provider Programs
  PO Box: 9480
  ​Victoria, BC, V8W 9E7
   
• Each AOP submitted by mail must include a completed Mail-In Contact Information form.

Please Note:

• The system will allow only one AOP form and one related form (such as a confirmation of credentialing) to be submitted at a time.
• When submitting multiple AOP forms, the system will re-populate the submitter’s contact information so only the “Comments” field (indicating if it’s a new or revised form) will need to be completed for each new AOP form submitted.
• All AOP forms must be submitted in PDF format only.
• Both the AOP form and related confirmation of practitioner credentialing (when required) must be updated/submitted at the same time. AOP forms that do not have all required information submitted with them cannot be processed. The submitter will be contacted to re-send the AOP and credentialing confirmation together.
• There is a 90-day window for submitting claims after services.
• Please allow 30 days for AOP forms to be processed.