11. My Dashboard: Account Information

11.1 View Your Profile

From My Dashboard:

• Click on View Your Profile
• The system displays your student profile including your:
  • PEN: your Personal Education Number
  • First Name: your first name
  • Middle Name(s): your middle name(s)
  • Last Name: your last name
  • Email address and
  • Contact Phone Number if available
• You can update your contact information by clicking the link Update Contact Information or,
• Click Back to My Dashboard

Important Note: You can update your email address and phone number in STs, other updates must be done by your school or school district. 

11.2 Update Contact Information

From Student Profile:

• Click on ‘Update Contact Information’
• Click on Cancel to return to the My Dashboard or,
• Enter your Email and/or contact phone number *note the email is a mandatory field
• Click Update to confirm the changes
• StudentTranscripts will display a message advising you to log into your email to confirm the change.
  • Open the email and click on the link to verify the change
  • The system will display an Activation Success with a link to navigate back to your dashboard
• If you do not confirm the new email within 24 hours, your old e-mail address will continue to be valid. 

11.3 View my Order Activity

From My Dashboard:

• Click on View Your Order Activity
• The system displays a list of your order history including the:
  • Date your order was placed
  • Order number
  • Amount of your order: the total cost by type and,
  • Status of your order
• Click on the Order number to view the order details including the:
  • Order number
  • Date your order was placed
  • Status of your order
  • The recipient you sent your transcript to
  • The item status
• Click Back to My Dashboard or
• Log off