PharmaCare covers some drugs only with a special request from a healthcare provider. These drugs aren’t automatically covered because they may work for certain patients only, or because they’re more expensive than drugs that are equally safe and effective.
If your prescriber believes a Special Authority (SA) drug would be best for your circumstances, they can request SA coverage. If PharmaCare's SA team approves the SA request, the drug will be eligible for full coverage (subject to the rules of your PharmaCare plan).
SA coverage may be for a limited time (for example, 6 months) or indefinite. If approval is for a limited time, your prescriber will need to submit another SA request before the current one expires if you need to remain on the drug.
Coverage cannot be provided retroactively. Find out if the SA request is approved before you purchase the drug. Check the status in Health Gateway, talk to your prescriber or pharmacist, or contact us. SA coverage begins the day the information is entered in PharmaNet.
Watch the short Got a Minute video about Special Authority!
SA requests went digital in 2022, which means decisions about your coverage may be made much quicker.
SA approval may be granted for the following drug types. Consult the list of drugs that require SA approval.
PharmaCare fully covers the less costly drugs in a Reference Drug Program category. If you cannot take them (there can be more than one option in a given category), your prescriber can submit an SA request for full coverage of another drug in the category. Visit Reference Drug Program.
If you cannot take a lower cost version of a drug, your prescriber can submit an SA request for full coverage of another version of the drug. Visit Low Cost Alternative program.
Some Plan G drugs require Special Authority approval for full coverage. "Plan G" is indicated next the drug's generic name on the Special Authority drug list.
PharmaCare fully covers donezepil to treat mild to moderate dementia if your prescriber submits an SA request that is approved. If you cannot tolerate donezepil, your prescriber can submit an SA request for full coverage of galantamine and oral rivastigmine (capsules only).
Physicians occasionally treat patients with medications not approved for sale in Canada in cases of serious or life-threatening illness when conventional therapies have failed, are unsuitable, are unavailable, or offer limited options.
PharmaCare coverage for these drugs is available only under exceptional circumstances through Special Authority. Visit section 6.2 of the PharmaCare Policy Manual.
Non-benefit drugs are considered for coverage on an exceptional, last-resort basis, generally when all available PharmaCare benefit options have been tried without success or are unsuitable for the patient and no other coverage options (e.g., Extended Health–Blue Cross) are available.
Such requests must be submitted by the prescriber with a signed letter including:
Exceptional approvals are usually of limited duration.
Expensive drugs for rare diseases (EDRDs) are considered PharmaCare non-benefits, but in exceptional cases, coverage may be approved. Requests are assessed on a case-by-case basis.
EDRDs are drugs with a very high per-patient cost—more than $100,000 each year—that treat rare diseases. All EDRDs are considered non-benefits, but some drugs and patients may be eligible for coverage on a case-by-case, last-resort basis.
EDRDs are generally associated with limited clinical information about both the disease and treatment. Because of this, therapies must be carefully reviewed by specialized clinicians. Clinician experts assess which patients are most suitable for a therapy, and ensure that the drugs are working for each patient.
If a patient meets the EDRD process patient eligibility requirements and their prescriber believes their medical circumstance warrants the use of a specific EDRD, the physician submits a request on behalf of their patient.
If you think you may be eligible, talk to your prescriber.
Most (78%) of SA requests are approved. When they are not approved, this is often because the patient does not meet the criteria for coverage. You can look up the SA coverage criteria for your drug.
Note that sometimes an SA request is not submitted correctly, which can delay a decision. In this case, you may want to ask your prescriber if the form needs to be re-submitted. In other cases, the drug was never eligible for SA coverage, or even PharmaCare coverage. In rare cases, PharmaCare will make an exception and provide SA coverage for non-benefits or off-criteria.
Appealing a Special Authority decision
To appeal a SA coverage decision, a prescriber faxes the original SA request with any pertinent additional supporting information to 1-800-609-4884.
Please note:
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*Actual reimbursement is always based on your PharmaCare plan rules. For example, if you haven't met your Fair PharmaCare deductible or family maximum, you may pay some or all of the cost.