Residential tenancies

The RTB Landlord’s Use Web Portal is available here. Learn more about the new process for ending a tenancy for landlord, purchaser, or caretaker use.

Changes are coming to the process for ending a tenancy for purchaser use. Learn more here.

The annual allowable rent increase for 2025 will be 3%. Learn more here.

Tenants and landlords can find information to guide them from the start of a tenancy to the end. Learn what tools and resources are available and what to do if you need help.

Search Residential Tenancies

Apply for dispute resolution

Dispute resolution is the formal process to resolve conflicts between landlords and tenants.

Find support in preferred language

You can request support in more than 200 languages by calling the Residential Tenancy Branch at 1-800-665-8779.

Request accommodation at a hearing

Learn how you can request accommodations for a disability during a dispute resolution hearing.

Services and information topics

Start a new tenancy

Learn about your rights and responsibilities as a tenant or a landlord when starting a tenancy.

During a tenancy

Learn about tenants' rights and landlords' responsibilities once a tenancy is underway. Tenancies are considered to be ongoing once a tenant has paid the security deposit to their landlord.

End a tenancy

Landlords and tenants must end tenancies lawfully. Learn about landlord and tenant rights and responsibilities when ending a tenancy.

Rent

Tenants and landlords have roles, rights and responsibilities related to paying rent and rent increases. Tenants must pay their full rent on time as required in their tenancy agreement.

Sell a rental property

When a landlord plans to sell a rental property, the tenancy continues. The landlord cannot end a tenancy because they want to sell a rental unit. Learn more about selling a rental property.

When landlords and tenants have a conflict, they should try to talk things out. If they're unable to resolve the issue through conversation or mediation, they can apply for dispute resolution or submit a complaint for investigation.

Manufactured homes

Manufactured home tenancies in British Columbia are different from residential tenancies. Learn about the rights and responsibilities of landlords and tenants in manufactured home tenancies.

Tenancy forms, resources and calculators

Find tenant and landlord forms, resources and calculators.

Contact the Residential Tenancy Branch

The Residential Tenancy Branch provides information, resources and dispute resolution services for tenants and landlords.

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