Start a new tenancy
Last updated on December 7, 2023Learn about your rights and responsibilities as a tenant or a landlord when starting a tenancy.
List and show a rental unit
Landlords should accurately display the rental unit's condition in their listing. Learn how landlords screen and select tenants based on factors such as income and employment history.
Tenancy agreements
A tenancy agreement is a contract between a landlord and tenant. Landlords must prepare a written agreement for every tenancy. Learn what to include in tenancy agreements.
Deposits and fees
Landlords can charge up to half of one month’s rent as a security deposit at the beginning of the tenancy. They can’t keep the deposit unless they get permission from the Residential Tenancy Branch. Learn more about other tenancy deposits and fees.
Move-in condition inspections
A move-in condition inspection is also called a walk through. The landlord and tenant walk through the unit together and document any damages or concerns. Move-in condition inspections are important for determining who should pay for any damages to the unit.
Rental unit locks and keys
If the landlord has not changed the locks after the last tenant moved out, the tenant can request that they be changed. The landlord can’t charge the tenant for changing the locks. Learn more about rental locks and keys.
Contact the Residential Tenancy Branch
The Residential Tenancy Branch provides information, resources and dispute resolution services for tenants and landlords.