Getting access to Health Gateway

Last updated on August 20, 2024

Anyone 12 years and older can use Health Gateway. No one except you can access your account.

Before you get started, you need to:

Have or get a BC Services Card
Get a BC Services Card
Have or set up your BC Services Card account.

Your BC Services Card account is a digital ID. You will use it to log in to Health Gateway.

Set up my BC Services Card account

Step 1: Choose web or mobile

Health Gateway is available as a website or a mobile app. Choose whichever option is more convenient for you.

Web: Visit healthgateway.gov.bc.ca using any modern browser.

Mobile: Download the app to your mobile phone, tablet or iPad. Then open the app.

Step 2: Log in with your BC Services Card account

Your BC Services Card account is a digital ID. It protects your identity and makes sure no one else can access your account.

Learn how to log in.

Step 3: Choose your preferences and accept the terms of service

Choose whether to get SMS or email notifications from Health Gateway.

After you accept the terms of service, you can access your Health Gateway account.

Get help

Check the Helpful tips section for answers to common questions.

If you need help with your BC Services Card account, check the user guides or call the BC Services Card Help Desk.

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.