Information for pharmacies

Last updated on August 2, 2024

This page links to important information for pharmacists about the PharmaCare program and policies.

The PHO has declared the end of the COVID-19 public health emergency and rescinded related orders. This means pharmacy techs, nursing students and retired nurses may no longer administer flu and COVID-19 vaccines; PharmaCare will no longer honour claims for vaccinations by these professionals. Pharmacies may continue to claim vaccinations by RNs (BCCNM members); pharmacy students, under supervision of a full pharmacist certified to administer injections; and medical students, under the supervision of a licensed practitioner—as authorized outside of the COVID-19 health emergency. PharmaCare is reviewing other policies related to COVID-19 PHO orders. 

 

 

Special Authority (SA)

SA approval may be granted for full coverage of a drug or medical supply or device that is otherwise partially covered or not covered.

Patients can track their own SA requests online in Health Gateway.

Pharmacist-initiated SA requests

Pharmacists may request SA coverage when:

In addition to the examples above, pharmacists can assist with requests for medication coverage where the pharmacist is not the prescriber. A pharmacist in B.C. can collaborate with a medication prescriber to create a SA draft in eForms for the prescriber to sign off and submit. For fax submissions, the SA draft must be reviewed, cosigned and submitted by the prescriber. All correspondence must be between the prescribers’ office and PharmaCare (no intermediaries).

 

HIBC/PharmaCare Help Desk

Prescriber IDs, SA approvals, benefit status, and blood glucose certificate status are available 24/7.

  • Lower Mainland: 604-682-7120
  • Elsewhere in B.C., toll-free: 1-800-554-0225

Choose self-service and, when prompted, enter your College of Pharmacists ID and press #.

  • For prescriber ID: press 1, enter practitioner MSP billing number and press #
  • For SA information: press 2, enter patient PHN and press #
  • For benefit status: press 3, enter DIN and press #
  • For blood glucose certificate: press 4, enter patient PHN and press #

For more, see Help Desk self service options.

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