Shredding - Older CSA - has expired
Last updated on October 2, 2024Cessation of Shredding Services During Interregnum
Stericycle (aka Shred-it) has already been informed and instructed in advance that they are to cease collection services for document shredding during the interregnum for all Ministries of the Provincial Government (the Courts are exempt and may continue to shred confidential documents as necessary).
Ministry account holders do NOT need to contact Stericycle to have collection services temporarily halted as Stericycle has already been informed which accounts are to cease and which are exempt (Courts). The cessation order does NOT apply to Broader Public Sector entities and services to any of those account holders will continue as normal.
Once the Order by the Head of the Public Service is issued after the election that shredding services may resume, which may be 30 days after the writ is issued or as many as 60 days (this has not yet been provided), then Stericycle will be informed directly by the Province, so individual Ministry account holders will NOT need to contact Stericycle to have their services restored either.
IMPORTANT UPDATE
The former Shredding CSA (Document Destruction) with the supplier Stericycle, aka “Shred-it”, is now expired. No new orders may be requested through that CSA. Stericycle may opt to change pricing or seek new agreements with any existing account holders who originally ordered the services through that CSA. Please refer to the NEW Shredding Services CSA for more information on how to switch over to using the new Shredding CSA with the new supplier, Iron Mountain
Information about this supply arrangement
- Download a copy of the complete terms and conditions (PDF, 660KB)
- This supply arrangement expired on October 2, 2024.
Stericycle
CSA Number: CS-000909
1-2520 Davies Ave.
Port Coquitlam, BC V3C 4T7
Contact: SCS-ProvinceofBC
You may also contact Stericycle by phone, however, email is the preferred method to ensure the most efficient response. If you wish to contact them via phone at 1-877-450-6287 PLEASE ENSURE that once you are speaking with a call centre employee that you advise them that you are a “Province of BC/National customer”. This will ensure you are directed to the proper department and receive priority treatment.
Related Links
Read Procurement Policies & Procedures
Discover BC Procurement Resources
Browse our Frequently Asked Questions
Contact Information
For order form questions, collection issues, bin delivery and general service issues
Email: Shred-it Customer Service - If you do not receive a response within 24 hours, call 1-877-450-6287
For general questions
Phone: 250-387-7300
Email: Procurement@gov.bc.ca
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