Cellular Phones and Mobile Devices

Goods and services you can purchase

Cell phones (smart and regular phones) for work

Portable data modems or hubs

Phone and data plans

Tablets

Note: Device availability may vary by provider.

This CSA is for B.C. government and B.C. broader public sector work phones. If you are interested in personal cell phones, go to the employee discount store.

Use this supply arrangement

Step 1: Check if your organization is authorized. Organizations that may use this supply arrangement are:

• B.C. government ministries
• B.C. broader public sector organizations on the CSA Users list
  • Only Bell and Rogers services are available through this agreement; TELUS services are not available and require an independent agreement
  • For new agreements, edit Schedule K - Bell (DOC, 25KB) or Schedule K – Rogers (DOC, 21KB) to make the Terms and Conditions specific to your organization

Step 2: Contact your telecommunications coordinator to begin the purchasing process. This person may be the one who orders equipment for new employees in your ministry, division, branch, or program area.

Step 3: Review available devices and plans on the provider’s secure website. Find the website link and login information in the Pricing section of this page. When selecting a provider, consider:

• Available network coverage
• Some organizations prefer all devices use the same provider

Step 4: Place an order by phone, email, or in-person. In general, the telecommunications coordinator will complete this step. Provide an account number or request a new account from the provider. Orders can be paid for by Purchase Card or invoice.

• The provider may complete a Purchase Order Details Form requiring a signature; A copy of this form can be submitted to the appropriate finance or accounts payable department

Bell

• Online on the Bell secure website (see Pricing section for link and login information)
  • Note: Before placing your first order, contact a B.C. government Bell representative to obtain a secure ordering ID and password
• Phone or email a B.C. government Bell representative

Rogers

• Online on the Rogers secure website (see Pricing section for link and login information)
• Phone or email the B.C. government Business Support Group or 1-877-274-3375, option 2, then extension 55801
• Visit, phone, or email a Rogers authorized dealer

TELUS (B.C. government only)

• Phone the B.C. Client Care Representative at 1-800-377-5011, option 2
• Visit, phone, or email a TELUS authorized dealer (PDF, 157.7KB)

​​Step 4: Receive the device. The provider may ship the device directly to a designated workplace or dealer location for pick-up. 

Step 5: For B.C. government only, contact your iStore preparer. They will enroll the device in the Mobile Device Management Service using the OCIO online request form (IDIR required).

Information about this supply arrangement

• This supply arrangement expires:
  • Bell: July 29, 2025
  • Rogers: July 29, 2025
  • TELUS: July 29, 2026
• Only goods and services outlined on the price lists are available; other goods and services need to be obtained in accordance with CPPM 6 - Procurement Policy
• Disposal and Broken devices:  B.C. government employees cannot return broken devices to providers for repairs and must destroy the device according to the IT Asset Disposal Standards (PDF, 416.4KB). Additional resources:
  • Disposal Handbook: A Guide to Tangible and Intangible Asset Disposals in the Government of British Columbia (PDF, 1 MB)
  • Intellectual Property Disposals
  • Mobile Device Disposal Interpretation and Guidance Document (PDF, 501.9KB)
  • Service Bulletin #735 New Asset Disposal Standards for Mobile Devices, July 8, 2015 (IDIR required)

Pricing and supplier contact information

Pricing information is confidential and must not be shared.